How long will it take to receive my order?
Upon receiving your order, we initiate swift processing to ensure prompt delivery.
For all products, both in-stock and pre-order items, you'll find estimated dispatch dates and delivery timescales clearly indicated on each product page. To learn more about our delivery service, visit our 'Delivery Information' page, or reach out to our customer services team via email: hello@shedworld.co.uk. Provide the product title, and our team will gladly assist.
How much do you charge for delivery?
We provide a free standard UK delivery service for all products. Additional delivery charges/options, such as AM/PM delivery slots or deliver & assemble service, are explicitly stated on each product page.
For comprehensive information about shipping charges and available options, refer to our 'Delivery Information' page.
How do I place my order?
To place your order, simply add your chosen product to the cart, proceed to checkout, and input the required delivery and payment details. After completing this process, you'll promptly receive an order confirmation email.
This email outlines your order details and explains the subsequent steps. Your confirmation email includes a unique order number to reference in all correspondence.
How do I know if my order has been dispatched (out for delivery)?
Before the arranged delivery date confirmed by our dispatch team, you'll receive an email notification detailing the delivery date and comprehensive tracking information.
Providing a mobile contact number at the time of ordering ensures you receive notifications via text message, in addition to email, to keep you well-informed about the delivery schedule.
For further insights, consult our 'Delivery Information' page.
What forms of payment do you accept?
We accept Visa, MasterCard, Switch, Maestro, Solo, and Visa Delta.
How do I know it's safe to shop online with you?
Rest assured, shedworld.co.uk is fully secure. When entering areas requiring sensitive information like credit card details, a padlock icon appears atop or below your browser window, signifying a secure connection.
Powered by the Shopify e-commerce platform, shedworld.co.uk adheres to top-tier security standards for your personal and payment data. The platform employs SSL technology to encrypt payment details.
How will I know if my order has been received?
After placing your order, expect an email confirming its receipt. This email summarizes your order details and outlines subsequent steps. Your confirmation email also includes a unique order number for all correspondence.
How can I contact you?
Email: hello@shedworld.co.uk
Postal address:
ShedWorld.co.uk Limited, 20 Wenlock Road, London N1 7GU.
What warranties do you offer on products?
We meticulously select products for optimal quality and value. All items on our website come with a manufacturer's warranty; refer to individual product listings for warranty specifics. In case of warranty matters, we directly address your concerns and, if necessary, assist with manufacturer interactions.
How will my product/order be delivered?
Collaborating with delivery partners, we tailor the best delivery options for each product. For comprehensive delivery details, consult our 'Delivery Information' page.
Who do I contact for any product information or technical support I may need?
Our dedicated customer services team is here to assist. Visit our 'Contact Us' section and complete our online support form. We strive to respond within 24 hours during standard working hours (Monday to Friday). Please allow additional time during weekends and Bank Holidays.